Welcome to the First Design Company Refund Policy – Your Satisfaction Matters!

At First Design Company, we value your trust and satisfaction when purchasing our products. Our refund policy is designed to provide you with transparency and a fair approach to refunds, ensuring you have a great experience with us.

Here’s a glimpse of our refund policy:

Refund Eligibility:

  • Products with major technical issues unresolved by our support team.
  • Products that don’t match their description or have security vulnerabilities.
  • Undownloaded products within 30 days of purchase.
  • Issues rendering the product unusable.
  • Difficulty in installation or basic functionality operation.
  • Refunds granted at our discretion.

Non-Eligibility for Refund:

  • Downloaded products.
  • Unmet expectations.
  • Mistaken purchases.
  • Inadequate expertise to use the product.
  • Insufficient information to support a refund claim.
  • Failure to download and save the product after its removal.

By purchasing a product from our site, you acknowledge and agree to this refund policy. You also waive any rights to challenge this policy or take legal action against our company. Additionally, we are not liable for any differences in exchange rates between the time of your purchase and the time of your refund.

Thank you for choosing First Design Company, where your satisfaction is our priority!

Need help?

Contact us at 1stdesigncompany@gmail.com for questions related to refunds and returns.